Bilingual Collections Associate

Company: VirtualVocations
Location: Mission Viejo
Posted on: November 19, 2024

Job Description:

A company is looking for a Bilingual Collections Associate (Spanish) to join their remote collections team.

Key Responsibilities

Provide customer service regarding collection issues in a high-traffic call center
Resolve client discrepancies and reconcile outstanding balances
Meet defined department goals and activity metrics, including skip tracing and providing payoff quotes

Required Qualifications and Education

Fluent in Spanish
High school diploma or GED equivalent required
Minimum of 6 months of collections experience or 1 year of related customer service experience
Demonstrated historical career stability
Willingness to travel domestically for training and team-building initiatives

Keywords: VirtualVocations, Palm Springs , Bilingual Collections Associate, Other , Mission Viejo, California

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